Recover the Sales You’re Leaving Behind
Bring shoppers back with automated recovery emails, personalized cart links, and timely offers.
Shopper leaves checkout
Jamie RiveraCart #318Recoverable
Yoga Mat Pro$68.00
Resistance Band ×2$36.00Cart value$104.00Next: Soft Reminder due nowReminder 1 · sent just nowReminder 1 · sent just nowShopper returned to cartRecovered · just now
Yoga Mat Pro$68.00Resistance Band ×2$36.00A reminder goes out
<[email protected]>to Jamie1 hour laterHi Jamie!You didn’t quite finish checking out. Your cart is saved, so you can pick up right where you left off.Opens checkout with the cart rebuilt
The sale comes back
Order #1042$104.00WaitingRecovered
Matched byTokenMessageSoft ReminderTime to recovery1h 24m
Recovered Revenue · last 30 days$2,080.50$2,184.50+$104.00
Not Every Shopper Makes It to Checkout.
They get distracted, need more time, or hit friction at checkout. What happens next decides the sale.
Jamie’s cartLeft checkout 15 minutes agoRecoverableYoga Mat Pro$68.00Resistance Band × 2$36.00Cart value$104.00
Yoga Mat Pro$68.00Resistance Band × 2$36.00Cart value$104.00Without a follow-upLostThe cart sits idle until it’s marked lost.
With Shaped RecoverRecoveredA timely reminder brings Jamie back to the same cart.
From Abandoned Cart to Recovery Opportunity.
Four steps, running on their own once your timing is set.
Shopper starts checkout
They enter an email and agree to reminders, so the cart is saved.
Email address[email protected]
Leaves without paying
The cart goes quiet
No order after the time you set, so the cart becomes recoverable.
15 minutesDefault · 5 minutes to 24 hours
1 hour later
A reminder email is sent
It links back to their exact cart, on the delay you choose.
Complete your order at Your StoreHi Jamie, your Yoga Mat Pro and Resistance Bands are still in your cart. Pick up right where you left off — it only takes a minute.
Clicks the link
The sale is credited
When they pay through that link, the order counts as recovered.
$104.00Matched byTokenMessageSoft Reminder
Set Up Your Recovery Campaign. Let It Run.
Choose what starts the email, when it sends and what it says. The preview updates as you go. Try it.
Message
Email Body
Hi {{customer.first_name|there}} !This is a quick update regarding the items you left in your shopping cart at {{store.name}} :{{cart.product_table}}Our stock moves quickly, so we can only hold these for a little longer.Claim Your Saved Items Now
Send This Email After
Send This Email For
Sends 1 day after checkout is abandoned.Create a Coupon
Modify Product Data
Preview
Your reserved items are about to expire
Hi Jamie!This is a quick update regarding the items you left in your shopping cart at Your Store:Yoga Mat Pro1$68.00Resistance Band2$36.00Our stock moves quickly, so we can only hold these for a little longer. Secure your checkout here:
ProductQtySubtotal
Yoga Mat Pro1$68.00Resistance Band2$36.00Total$104.00
SAVE4K7P2Q10% off · 24 hours
Claim Your Saved Items NowKindly, Your StoreUnsubscribe from these emails.Bring the Shopping Experience Back to Life.
Three ready-made emails come with the plugin, switched off until you review them. Each brings the shopper back to the exact cart they left.
Soft Reminder1 hour after
From: Your StoreComplete your order at Your Store
Hi Jamie!I noticed you didn’t quite finish checking out. If you ran into any trouble, just reply. Otherwise, pick up right where you left off.
Inventory Hold Alert1 day after
From: Your StoreYour reserved items are about to expire
Hi Jamie!Our stock moves quickly, so we can only hold these for a little longer:Yoga Mat Pro$68.00Resistance Band × 2$36.00
Yoga Mat Pro$68.00Resistance Band × 2$36.0010% Discount Offer2 days after
From: Your StoreExclusive 10% coupon for your Your Store cart
Hi Jamie!Here’s an exclusive 10% code to help you finish up. It expires in 24 hours.Yoga Mat Pro$68.00Resistance Band × 2$36.00
Yoga Mat Pro$68.00Resistance Band × 2$36.00SAVE4K7P2Q
Know Which Recovery Efforts Bring Shoppers Back.
See what came back, which email brought it, and what counts
as recovered. All in one view.
Eight KPIs and the recovered revenue trend, against the previous period.Every cart, its status and its next scheduled email.Timed emails that start when a cart or checkout is abandoned.Each credited order and the email behind it.Products abandoned and recovered most.
OverviewAbandoned CartsRecovery CampaignRecovered SalesProduct Report
Recovered Revenue$2,184.50↑ 18%
Recovered Orders23↑ 15%
Recovery Rate11.2%↑ 1.4 pts
Recoverable Revenue$19,480.00↑ 6%
In Recovery$3,120.00↓ 4%
Lost Revenue$9,860.00↓ 3%
Abandonment Rate68.4%↓ 0.8 pts
Messages Sent412↑ 12%
Recovered Revenue$2,184.50 ↑ 18%
RecoveredRecoverable
$200$150$100$50$0
Sep 22Sep 29Oct 7Oct 14Oct 21
| Customer | Cart Total | Status | Recovery Stage |
|---|---|---|---|
| Priya Shah[email protected] | $58.00 | Recoverable | Next: Soft Reminder in 40 minutes |
| Tom Becker[email protected] | $212.40 | Recoverable | Reminder 1 · sent 2 hours ago |
| Jamie Rivera[email protected] | $104.00 | Recovered | Recovered · 1 day ago |
| Sam Lee[email protected] | $45.00 | Shopping | Not started · cart still active |
| Lena Ortiz[email protected] | $89.90 | Ordered | Ordered · 3 hours ago |
| Ana Costa[email protected] | $132.00 | Lost | All reminders sent |
| Noah Kim[email protected] | $236.80 | Recovered | Recovered · 3 days ago |
| Marco Ruiz[email protected] | $76.50 | Recoverable | Next: Inventory Hold Alert in 6 hours |
| Campaign Name | Send This Email for | Trigger after | Coupon | Active |
|---|---|---|---|---|
| Soft ReminderComplete your order at Your Store | Checkout abandoned | 1 hour after | — | |
| Inventory Hold AlertYour reserved items are about to expire | Cart abandoned | 1 day after | — | |
| 10% Discount OfferA little something to finish your order | Cart abandoned | 2 days after | 10% · auto-apply | |
| Checkout Follow-upStill deciding? Your checkout is saved | Checkout abandoned | 30 minutes after | — | |
| Free Shipping NudgeFree shipping on the items in your cart | Cart abandoned | 3 days after | Free shipping | |
| Last Chance ReminderLast chance to complete your order | Cart abandoned | 5 days after | — |
Recovered Revenue$2,184.50↑ 18%
Recovered Orders23↑ 15%
Average Order Value$94.98↑ 3%
Average Time to Recovery1d 2h↓ 9%
Revenue per Message$5.30↑ 5%
| Order | Customer | Recovered Value | Source Cart | Message | Time to Recovery | |
|---|---|---|---|---|---|---|
| #1042 | Jamie Rivera | $104.00 | #318 | Soft Reminder | 1d 2h | View Audit |
| #1039 | Noah Kim | $236.80 | #311 | 10% Discount Offer | 2d 5h | View Audit |
| #1035 | Ella Brooks | $61.50 | #305 | Soft Reminder | 3h 12m | View Audit |
| #1031 | Omar Haddad | $148.20 | #297 | Inventory Hold Alert | 1d 6h | View Audit |
| #1028 | Grace Wu | $92.40 | #290 | Soft Reminder | 5h 40m | View Audit |
| #1024 | Liam Patel | $174.00 | #284 | 10% Discount Offer | 2d 1h | View Audit |
| #1019 | Mia Chen | $58.90 | #276 | Inventory Hold Alert | 1d 3h | View Audit |
See which products are abandoned and recovered most.
ProductAbandonedRecovered
Trail Runner v241 times$5,330.0022 times · $2,860.00
Yoga Mat Pro31 times$2,480.0015 times · $1,240.00
Resistance Band27 times$972.0013 times · $468.00
Running Socks 3-Pack19 times$361.008 times · $152.00
Water Bottle14 times$280.005 times · $100.00
Foam Roller12 times$348.005 times · $145.00
Gym Duffel Bag9 times$495.004 times · $220.00
Grip Gloves8 times$192.003 times · $72.00
Make Returning to Checkout Effortless.
One link rebuilds the saved cart in a click. Add a coupon only where you need an extra nudge.
CheckoutCart restoredYoga Mat ProQty 1$68.00Resistance BandQty 2$36.00Trail Runner v2 is out of stock and was skipped.Coupon SAVE4K7P2Q−$10.40Total$93.60
Yoga Mat ProQty 1$68.00Resistance BandQty 2$36.00Trail Runner v2 is out of stock and was skipped.Coupon SAVE4K7P2Q−$10.40Total$93.60Respectful by Default.
Consent at checkout, an unsubscribe link in every email, limits on what is kept, and manual controls for every cart.
Email sendingDefault
From Name and AddressShown as the sender in the inboxWooCommerce sender
Reply-to AddressWhere shopper replies goFrom address
SMTP checkWarns when no SMTP plugin is detectedAlways on
Send a Copy to AdminBCC or CC yourself on a campaignOff
ConsentDefault
Consent checkboxShown at block and classic checkout with a link to your privacy policyTicked
Unsubscribe linkIn every recovery email; also withdraws consentAlways
Disable Tracking ForUser roles that are never recordedAdmin, Shop Manager
Data and privacyDefault
Recoverable CartsHow long carts with contact details are kept90 days
Send HistoryHow long the send log is kept180 days
Personal data toolsWorks with WordPress export and erase requestsSupported
Delete Everything on UninstallRemoves all recovery data and settingsOff
Campaign controlsDefault
Mark Cart as Abandoned AfterIdle time before recovery starts15 minutes
Mark Cart as Lost AfterWhen to stop trying30 days
Per-cart actionsSend Next Email, Pause Emails, Mark as Lost, Restart RecoveryManual
What Our Users Say.
One of the best support teams for all WordPress plugins!
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Excellent customer service with fast responses. I have reached out several times with questions about modifications to their plugin, and they have responded quickly and always provided an easy solution. Their team is very knowledgeable and friendly.
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